Controlled Comfort serves our customers with personalized HVAC service based on their goals. Our reviews show just how much we care about delivering the highest quality of work. The appreciation our customers show us through their reviews is why we continue to provide honest service with straightforward communication.
We have been wanting to replace the ducts in our home for quite some time now and also because we've lived in this house for over 40 years. With wanting to find a reliable and dependable company. I've read plenty reviews on Yelp but I decided to contact Controlled Comfort due to the owners responses to his customers review, when a review was unsatisfactory Greg responses were to better their service and took accountability, it is the reason why I chose to send them a message for a project and I'm glad that I did. I received a reply right away from Keith, operation manager. He said that I will be receiving a call from the owner Greg, which was quicker than I expected. We discussed what kind of job I needed done and just like that, he scheduled to have one of his guys come by to take a look at the ducts in our attic. Christian came through a few days after my conversation from Greg, he took a look around the attic and our furnace. He suggested adding a media filter to the furnace which I ended up Googling to find out what it was and how it worked. I was sold for some better air quality in my house. These guys were professional and completed the job in one day. They did everything they said they were going to do and more. My furnace closet doesn't look as scary anymore and now looks shiny and clean. LOL! They respected the property and cleaned up the area once they were done. Greg and Christian are both awesome and did a real good job! Thanks so much guys! I would highly recommend Controlled Comfort and I will surely use them again for future HVAC jobs.
Contacted them at 9:00am today on Yelp. They replied to me in 20 minutes. Asked a few questions on what was going on. They told me they have an opening between 11:00am-1:00pm. By 5:00 pm my heater was working. Great customer service. Greg was great. He explained everything. I will definitely recommend them.
Just bought our new home a few months ago, and one of our first priorities was a new HVAC system. Controlled Comfort was referred to us through other promising reviews, and I couldn't be happier we chose them. Greg and his team walked us through our options (we had to go with a mini-split system due to the age of our home), and when we started work, my fiancee and I were completely comfortable with the system we selected. Greg and his team walked us through every stage of the installation, and always gave us the opportunity to weight in with our input. His team also found ways to solve problems without causing any headaches on our end. They worked around our schedule and quickly and efficiently handled the install. The CC team masterfully executed on every stage of the work, from planning to final inspection. For us, they've set a new bar of quality for any other contractor we plan to work with. I can't wait to put our new HVAC system to use and can't recommend Controlled Comfort highly enough if you're looking for HVAC repair/install work.
I used 1st time. Forgot about them. Used another company. Got ripped off. Was getting quotes and about to get ripped off again. I came across Controlled Comfort invoice. Gave them a call and compared to the crap quote I received from other companies. Don't remember name of professional I dealt with but EXCELLENT; explained everything to me. I had to pay Greg. Misunderstanding with having paid. I was very apologetic and thank you. Greg was super respectful even though the reason he called was because I owed him money 🙂 This is the only company I will ever call for service. I am about to request a new HVAC system to a property I just acquired. Greg and his company was a pleasure to deal with. One appointment and one fix. No BS. Thank you Greg and family!!!!!!!
Greg is amazing. Needed a repair for our rental in quick fashion and he jumped on the job straight away. Totally professional, yet gratifyingly personal at the same time. Excellent work, fair price and a business that sets an example of customer first. I highly recommend.