Customer Reviews
Controlled Comfort serves our customers with personalized HVAC service based on their goals. Our reviews show just how much we care about delivering the highest quality of work. The appreciation our customers show us through their reviews is why we continue to provide honest service with straightforward communication.
One of the most honest companies I have ever dealt with. Greg who is the owner is very knowledgable about HVAC systems and initially gave me a quote and we agreed to a price. After the work was conducted, Greg said "the price is lower because there was not as many issues as I thought there was". Who does that these days? ONLY hard working and honest people like Greg! His employee, Christian was also amazing. Very polite, professional and clean and on time. In today's world you cannot find contractors who are honest and do what they say they will do. I rarely write positive Yelp reviews but when I do, its because I am super impressed and feel hard working companies like Controlled Comfort deserve to be mentioned and hope others use this company.
Christian installed my new Nest thermostat and walked me through programming and different features. Great customer service!
My partner and I noticed our wall heater's flames being more orange/yellow than normal & Controlled Comfort came out to check out the CO levels. At first it seemed like it needed a cleaning, but when they took it apart to clean it they found a giant crack, meaning it needed to be completely replaced. They helped replace the heater and the new one works perfectly. Christian was super professional, informative, and helpful all around. Highly recommend them!
Christian was great! Our heater turned out to be okay, just a little dust that needs to be cleaned out. He performed a carbon monoxide test that eased my concerns and he suggested a full internal clean that me and my husband are considering. But what made me so happy about this service is that Christian was so friendly and professional. I'm so used to repairman being complete jerks or really condescending, especially when talking to women. But Christian was nice and conversational. It was cool talking to him and I felt that he was thorough in his inspection and in his explanations. I'd definitely recommend this company.
We experienced an AC leak over the weekend and had Controlled Comfort come out right after. The diagnosis was not immediately apparent, and our tech Christian did his diligence checking on a number of potential causes before sounding the alarm. He cleaned our blower motor, all of the pipes and hoses around the home and assessed the health of the core unit. We feared the worst (a full replacement) but CC was honest and upfront about better solves we could do now. Really appreciated their honesty and transparency in the process (our most sought after value in companies like this) and will be calling them in 6 months for a maintenance checkin. Thanks again Greg & Christian!